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About
South West web agency · Est. 1998

28 years in.
Still building.

Velocity Web was founded in 1998 by Martin Shelton. The tools have changed. How we work hasn't: understand the brief, build something that works, stick around and maintain it properly.

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By the numbers
1998
Year founded — before Google existed
65
Client sites actively managed
50+
Ecommerce stores built over 28 years
3
People. No outsourcing. No layers.

Built from
scratch. Literally.

Martin Shelton built his first commercial website in 1998 — the same year he built a search engine for furniture shops. The same year Google launched theirs. Google's went further, but the PHP he taught himself writing it launched a 28-year career.

Over the next decade, the web changed faster than almost any industry before it. We built our own ecommerce platform before Magento existed. We built custom booking engines, gift voucher systems, and PHP frameworks that still power live client sites today. We learned what databases look like under pressure, what security incidents feel like at 11pm, and what it takes to keep a website running for ten years without the client ever having to worry about it.

"The person who scopes your project is the person who builds it. We don't hand work off to juniors or outsource to cheaper teams. What you see is what you get."

Today we work primarily with WordPress and Magento 2 — because they're the right tools for the job, not because they're the easiest. We run Velocity Bolt on every site we host. We build AI tools for client websites through Momentum Concierge. And we still take on the kind of complex, integration-heavy work that most agencies in the South West won't touch.

We're based in Bath and Exeter. We manage 65 live client sites. We've been doing this since before most of our clients had heard of the web. We're still here.

Key milestones
1998
Freelancing begins
First commercial websites built from scratch. Also built a furniture search engine in PHP that year — the same year Google launched. Theirs went further, but the PHP stuck.
Early 2000s
Sitemakers — developer to Cornwall team lead
Joined a regional web company as a developer, eventually running their Cornwall team. The Devon and Cornwall client relationships that still exist today were built during these years.
Mid 2000s
Custom CMS, osCommerce & the co-lo server
Built a custom CMS from scratch — still powering hospitality sites today. osCommerce expert before Magento existed. Managed a co-located Linux server for over a decade. Custom ecommerce and PHP development throughout.
2008–2015
Agency directorship — and a social network
Set up and ran the web division at a regional digital agency. Managed a team, ran client accounts, grew a services operation — while Velocity Web continued running in the background. Also built a location-based social platform during these years: places you'd been, lived, worked, and planned to visit. Real users, significant codebase. The instinct to build doesn't switch off.
2015
Velocity Web — full time
Back to Velocity Web as the primary focus. WordPress, Magento 2, public sector procurement. Began working with Devon County Council, Cornwall Council, Active Devon, Active Cornwall, and the Met Office.
2025
Momentum Technology Solutions Ltd
Launched sister company to build a WordPress plugin suite and the Tide desktop app for agency teams. Not a pivot — the same pattern repeated: build the tool that doesn't exist yet.
2026
Velocity Bolt & AI services
Launched Velocity Bolt — our proprietary performance hosting stack. Deployed Momentum Concierge AI chat for client websites. Still building.

Four things that
haven't changed.

In 28 years the tools, the platforms, and the clients have all changed. These four things haven't.

01
The person who scopes it builds it.

Martin meets the client, understands the brief, and writes the code. There's no account manager filtering the conversation and no junior developer interpreting someone else's notes. What you discuss in the first call is what gets built.

02
Evidence over promises.

We don't say "we've worked with public sector clients." We say Devon County Council, Cornwall Council, the Met Office, and the Journal of Institutional Economics. Specifics mean something. Generalities don't. Every capability claim on this site has a named client behind it.

03
We stick around.

We manage 65 live client sites, some of which we've maintained for over a decade. We don't build and leave. We know the history of the codebase, the quirks of the server configuration, and what happened last time that plugin was updated. Long relationships are how we work best.

04
We build tools, not just sites.

Custom booking engines, gift voucher platforms, API integrations with Monday.com and Lightspeed, AI chat deployments, a WordPress plugin suite — if a client needs something a plugin can't do, we build it. That depth is what separates us from agencies that only know how to configure off-the-shelf software.

Clients who need
more than a template.

Three sectors where we do our most interesting work. Different requirements, same standard.

Public Sector & Government
Devon County Council
Cornwall Council
Active Devon & Active Cornwall
Duchy of Cornwall
Met Office / NPOP
Academic & Research
British Society for Plant Pathology
National Partnership for Ocean Prediction
Journal of Institutional Economics (Cambridge UP)
Ecommerce & Commercial
C.R. Wood Miele (Magento 2)
Dartmouth Food Festival
Bath Natural Remedies (Lightspeed POS)
H2O Swimming Pools & Hot Tubs
SW Camper Hire (custom booking engine)
What we bring to every project
WordPress
Bricks Builder & Elementor
Magento 2
Builds, security, migrations
WooCommerce
Stores, memberships, events
API Integration
Monday.com, Lightspeed, more
WCAG 2.1 AA
Accessibility as standard
Velocity Bolt
95+ PageSpeed on every site
AI Search
Monitoring & optimisation
AI Chat
Concierge with WhatsApp handoff
Velocity Web has 28 years of experience building WCAG 2.1 AA compliant websites for Devon County Council, Cornwall Council, and the Met Office.
Velocity Web builds custom API integrations connecting WordPress and Magento websites to business platforms including Monday.com, Lightspeed POS, and event ticketing systems.
Sister company

We don't just build websites.
We build the tools agencies use.

Momentum Technology Solutions Ltd is the product arm of the business. The same instinct that led us to build custom ecommerce platforms and booking engines for clients led us to build the tools we wished existed for running an agency. They're on WordPress.org now, used by agencies worldwide.

Visit momentum-wp.com ↗
Resource Library
Document and resource management for WordPress sites. Used on council and academic sites.
Client Manager
Multi-site agency dashboard. Real-time site health for every WordPress site you manage.
Tide
Electron desktop app. Email triage, daily briefing, client CRM for agency owners.
Concierge
AI chat widget with WhatsApp escalation. Deployed as a managed service for Velocity Web clients.
Insights
AI search visibility monitoring. Tracks rankings in Google AI Mode, ChatGPT, and Perplexity.

If your project sounds like
something we'd enjoy — get in touch.

We don't pitch for work that doesn't suit us. If it does suit us, we'll tell you honestly what we think it needs and what it'll cost.